Like most girls' laptops that I get to fix the virus protector is about 2 years out of date. I think that it came with a 3 month free licence for Norton Antivirus, and when that ran out it nobody ever bothered with it again. Now what I have found is that an expired version of Norton is worse than a virus itself. Norton seems to try unsuccessfully to connect back to headquarters, and it hates you trying to use your laptop until it is good and ready to allow you. The first thing I always have to do is deinstall Norton completely. I often have to download the additional Norton deinstaller/cleanup tool to make sure that everything is properly removed - apparently the standard de-install leaves bad stuff hanging around.
Now Internet Explorer causes the machine to hang. I've had to load Firefox just to access the Internet.
But every now and then the machine just ... hangs..... for about 5 frustrating minutes. And then ... bingo... its back.
While its hung, it's really hung. I can't even get the Task Manager to run, so I've no idea what could be causing the hang.
I've tried downloading a bunch of Windows updates, but after downloading they refuse to install. I can see I've got a bit of work in front of me. Maybe a couple of days' worth.
No comments:
Post a Comment